active executive
Feedback Skills
By helping to maintain continuous improvement, properly conducted performance feedback sessions can play a vital role in aligning staff skills and competencies with the needs of an organisation.
Many managers and supervisors who conduct performance feedback sessions struggle to do so effectively, simply because they've never been taught.
Lack of know-how can result in the sessions being a less than optimal (and in some cases even negative) experience for the manager and their staff, blocking the intended outcomes.
We coach people in techniques for conducting and participating productively in performance appraisal sessions and feedback sessions.
Coaching includes:
The multiple impacts of effective feedback and performance management
Some reasons people may be reluctant to participate
A powerful technique - helping people to self-evaluate
How to link development needs to job goals
How to prepare development plans
The program aims to:
Achieve focus on skills important to the business
Provide tools for guiding ongoing improvement
Stimulate greater ownership of the performance management process by participants
Assist managers with their skills for gaining cooperation
Help employees understand what is in it for them
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